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InfinitePay
Reliable POS and Online Payment ServicesInfinitePay partners with 1NCE to power fast, secure LTE-M connectivity for POS and online payments across Malaysia, enabling reliable retail transaction solutions.
IoT Retail
4G
Malaysia ///
InfinitePay
Reliable POS and Online Payment Services
The payments industry in Malaysia demands fast, secure, and versatile payment solutions for both online and in-person transactions. InfinitePay Sdn offers a comprehensive ecosystem of payment solutions to banks and nonbanks (eWallets), including POS terminals & devices, payment QR soundbox, online payment systems, E-invoice and payment consultancy services.
Background
InfinitePay Malaysia specializes in integrating hardware and software solutions for businesses across multiple sectors:
POS Terminals: Sole distributor for Southern Asia for one of China’s top 3 payment hardware manufacturers, with seamless software integration
Soundboxes: Distributor for Touch N Go, Maybank, RHB soundboxes in Malaysia
POS System: Systems compatible with multiple payment devices
Online Payment: Robust and user-friendly platform for businesses and individuals
InfinitePay provides comprehensive end-to-end soundbox services for banks and non-bank partners, covering the entire lifecycle of the device. Through this integrated approach, InfinitePay delivers a complete, efficient, and scalable soundbox ecosystem for our partners.
Product sourcing and vendor management
Import handling, customs clearance, and logistics coordination
End to end fulfillment operations, including warehousing and inventory management
Device configuration, testing, and quality assurance before shipment
After-sales services: troubleshooting, repair, replacement, and customer support
Deployment services for banks and non-bank partners
To deliver their services, InfinitePay relies on IoT-connected devices for terminals, smart POS, and soundboxes that require continuous, secure, and reliable connectivity across Malaysia.
Challenge
As InfinitePay’s device footprint grew nationwide, InfinitePay identified the opportunity to streamline and future-proof their connectivity infrastructure for greater consistency and scalability. They were searching for standardised connectivity across all devices, ensuring predictable performance, simplified management, and long-term operational efficiency.
1NCE Solution
InfinitePay partnered with 1NCE to equip its connected payment devices with reliable IoT SIM connectivity.
Key benefits achieved with 1NCE include:
Centralized SIM management through the 1NCE portal for efficient deployment
Fixed lifetime costs, providing predictable operational expenses
Rapid scaling, enabling nationwide expansion without network negotiations
1NCE ensures that InfinitePay devices process payments securely and reliably, both on-site and online, while reducing operational overhead.
Results
Since October 2023, InfinitePay has served as a distributor and service provider, covering fulfilment and after-sales support for banks and non-banks, deploying over 150,000 soundboxes nationwide and capturing over 90% of Malaysia’s soundbox market.
>99% uptime, ensuring uninterrupted payment services
35% faster device deployment with 1 stop fulfillment solutions from 14 days to 5 days
Up to 20% cost savings on IoT connectivity for devices
Up to 30% savings on Operations support with SIM portal management and reduction in support calls
Expand revenue streams for banks and non-banks partners
Strengthen merchant engagement and retention on QR payment usage
Seamless operations for online and offline payment solutions
“1NCE provides the reliable connectivity we need to scale our payment ecosystem across Malaysia. Our POS and online solutions now operate seamlessly, helping businesses serve their customers without disruption.”
- Adeline Lum, CEO at InfinitePay
Related Reference Stories
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Buy the 1NCE IoT Lifetime Flat now
Visit the 1NCE Shop and start connecting your IoT devices easily. Simply order your IoT SIM cards, choose the desired type of IoT SIM card and fill out all required forms. After the payment has been approved you get your cards within two to three business days.
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